Vumatel is currently experiencing the following issue:
Start Date & Time: 13/04/2026 @ 07:27
Affected Area: Khutsong TPOP
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
(13/04/2026 @ 15:12):
Vumatel confirmed that this outage was resolved on 13/04/2026 @ 15:12. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (13/04/2026 @ 13:14)
Prepping and splicing have been completed. Technicians are currently working on resolving the remaining fallout cases.
Update (13/04/2026 @ 10:36)
Repairs are in progress, with prepping at 40% and splicing at 30%.
Update (13/04/2026 @ 09:51)
Prepping is currently at 20% completion, while civils and splicing have not yet commenced.
Update (13/04/2026 @ 08:51)
Vumatel technicians have identified the break: two poles have been cut and the 48F backhaul has been damaged.
Update (13/04/2026 @ 08:12)
Vendor Technicians have been dispatched to localise fault.
#KhutsongTPOP #Vumatel #Outage
