Vumatel is currently experiencing the following issue:
Start Date & Time: 11/11/2026 @ 15:19
Affected Area/s: Khutsong TPOP
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (12/11/2026 @ 06:17):
Vumatel confirmed that this outage was resolved on 12/11/2026 @ 06:17. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (12/11/2026 @ 03:09):
Vumatel technicians are currently floating in the new cable. Technicians will begin preparing the cable as soon as the floating process is complete.
We will provide an update once the cable floating has been completed.
Update (12/11/2026 @ 01:57):
The Vumatel technicians have successfully located both damaged ends of the fibre.
The teams are currently sourcing the required slack cable. Preparation and repair work will commence as soon as the cable is available
Update (12/11/2026 @ 01:20):
Vendor technicians are still on site working on the cable break.
Update (11/11/2026 @ 22:53):
Vendor civil/floating team on site
Update (11/11/2026 @ 21:12):
No ETR yet. Teams are still working to expose the break.
Update (11/11/2026 @ 20:19):
Vendor update: Civil team has been dispatched.
Update (11/11/2026 @18:52):
Fault localisation is still ongoing.
Update (11/11/2026 @17:32):
Vumatel technicians are on site still localising the fault.
Update (11/11/2026 @16:19):
Vumatel technicians are investigating the fault.
#Khutsong #Vumatel #Outage
