Vumatel is currently experiencing the following issue:
Start Date & Time: 09/05/2026 19:57
Affected Area/s: Khutsong TPOP - Johannesburg
Impact: Customers may experience no/slow/intermittent connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Vumatel confirmed that this outage was resolved on 10/05/2026 17:14. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 10/05/2026 16:22
Repairs in progress: Civil- 100%
Stringing-100%
Prepping-100%
Splicing-50%
Update: 10/05/2026 15:08
Repairs in progress: CIVIL- 15%
Floating -00%
Prepping -20%
Splicing -00%
Update: 10/05/2026 12:18
The technicians are currently awaiting the arrival of the civil team on site.
Update: 10/05/2026 09:56
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Vumatel technicians discovered that 1 Gum Pole has been cut down and 48F damaged
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Vumatel technicians are on site, testing will commence.
Update: 10/05/2026 08:32
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A diss has been identified at the 61 km mark on the cable. The maintenance team is en route to the site to localize the fault, ETA 15 minutes.
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Update: 10/05/2026 07:20
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Technicians will resume repairs and will provide an update upon arrival at the site.
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Update: 10/05/2026 00:16
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Repairs deferred to tomorrow
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Update: 09/05/2026 23:44
Vendor techs advised that Power seems to be off at POP
Update: 09/05/2026 23:05
Technicians are on site localising the fault
Update: 09/05/2026 22:44
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Vumatel team is waiting for the security guards to get to site, their ETA is 15 minutes
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S
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Update: 09/05/2026 21:30
Vendor technicians ETA 22:30 to the POP
Update: 09/05/2026 19:57
Vumatel technicians notified of possible outage
#Khutsong #Vumatel #Outage