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Kensington - INC-000031390

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Vumatel is currently experiencing the following issue: 

 

Start Date & Time: 02/06/2026 @ 14:52

Affected Area/s: Kensington

Impact: Customers may experience no connectivity. 

 

Vumatel technicians are currently investigating. There is no ETR at the moment. 

 

Update: 03/06/2026 @11:15

Vumatel confirmed that this outage was resolved on 03/06/2026 @11:15. Please restart your devices and contact our Support Team should you still experience connection issues.

 

Update: 03/06/2026 @ 07:02

Vumatel  Technicians will continue working on the remaining cases this morning. Next update will be provided at 10h00.  

 

Update: 03/06/2026 @ 02:06

 Repairs are currently on hold. Technicians are scheduled to attend to the remaining fallout later this morning.  

 

Update: 02/06/2026 @ 21:33

 Splicing in progress
Joint- 1 Splicing T1
Joint-2 Splicing T2  

 

Update: 02/06/2026 @ 20:36

 Technicians are still stringing cable.  

 

Update: 02/06/2026 @ 19:40

 Technicians are stringing cable 

 

Update: 02/06/2026 @ 18:44

Required stock has arrived onsite and repairs to begin

 

Update: 02/06/2026 @ 17:49

Technicians are on route to site with the required stock.

 

Update: 02/06/2026 @ 16:15

Vumatel technicians have identified damage to the 144F fiber cable caused by an excavator operating in the area during ongoing construction activities. Further updates will be provided.  

 

#Kensington #Vumatel #Outage


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