Evotel is currently experiencing the following issue:
Start Date & Time: 23/08/2026 @ 11:46
Affected Area/s: Kathu
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (24/08/2026 @ 16:58):
Evotel confirmed that this outage was resolved on 24/08/2026 @ 16:58. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (24/08/2026 @14:09):
Evotel technical team remains onsite and is awaiting the completion of the municipality’s work in the area.
Once the municipality has completed its work, our team will begin the necessary repairs to the damaged fibre infrastructure.
Next update: 17:00
Update (24/08/2026 @11:16):
Evotel technical team remains onsite and is preparing to replace the damaged section of fibre cable as part of the restoration process.
Their team is working on a permanent repair solution that will restore connectivity while also helping to protect the network from future disruptions in the area.
Next update: 14:00
Update (24/08/2026 @ 08:23):
A cable has been damaged due to construction in Kathu. Evotel team is currently unable to begin repairs until the local municipal contractors have completed their work.
Evotel team are monitoring the situation closely, and restoration efforts are ongoing. Repairs will begin as soon as they are able to safely access the affected area.
Next update: 11AM or sooner.
#Kathu #Evotel #Outage
