Cool Ideas is currently experiencing the following issue:
Start Date & Time: 17/06/2025 @ 10:32am
Affected Area/s: International Traffic
Impact: Customers may experience high latency to international destinations
Cool Ideas technicians are currently investigating. There is no ETR at the moment.
Update: 19/06/2025 @ 12:00pm
Latency has improved to international services, however is still higher than expected. Latency may remain slightly elivated until further updates are provided.
Update: 17/06/2025 @ 11:00am
Traffic has been switched over to alternative paths for the time being. Latency will remain Elivated.
Update: 17/06/2025 @ 10:35am
Issue has been reported to our upstream provider. More updates to follow
#InternationalTraffic #WIOCC #CoolIdeas #Outage
