Print
Update 25 Nov 08:00: Cool Ideas engineers are continuing to mitigate any further attacks on our network, services should be running as per normal.
—-
Update 24 Nov 11:00: The attack on our network has been mitigated and we are continuing to monitor the situation.
—-
Update 24 Nov 20:00: Cool Ideas engineers are continuing to see improvements in latency and throughput of international services. We are working to restore full connectivity internationally.
—-
Update 24 Nov 18:15: Cool Ideas engineers are seeing improvements in latency and throughput and are continuing to work on improving connectivity internationally.
Please note: during this time we are only allowing customers to connect via Cool Ideas, Cloudflare and Google DNS.
If you are battling to connect, please switch to using one of the above.
—-
Update 24 Nov 13:45: Cool Ideas engineers are continuing to work on restoring international connectivity.
—-
Update 24 Nov 12:00: Cool Ideas engineers are continuing to work on restoring international connectivity.
—-
Update 24 Nov 10:00: Cool Ideas engineers are still working on restoring international connectivity.
—-
Update 24 Nov 8:00: Cool Ideas engineers are still working on restoring international connectivity.
—-
Update 23 Nov 21:00: Cool Ideas engineers are still working on mitigating the issue causing international connectivity
—
Update 23 Nov 15:00: Cool Ideas Engineers are still working to resolve the issue. Currently no ETR.
---
Update 23 Nov 12:00: Engineers are still attending to the issue. Currently no ETR.
---
Update 23 Nov 10:45: Due to the issues that we are currently experiencing, please be aware that only Cool Ideas DNS, Google DNS and Cloudflare DNS will be accessible.
---
Update 23 Nov 09:35: We are aware of an issue affecting international traffic for all customers.
Cool Ideas engineers are currently investigating and hope to have the matter resolved soon.
Related Articles
