Vumatel is currently experiencing the following issue:
Start Date & Time: 20/04/2026 @ 11:51
Affected Area/s: Illovo North - 17904, Umlazi- 13373
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (20/04/2026 @ 20:29):
Vumatel confirmed that this outage was resolved on 20/04/2026 @ 20:29. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (20/04/2026 @ 19:36):
Ducts and cables completed. Techs are preparing the fibre's for splicing.
Update (20/04/2026 @ 16:48):
Ducting and cabling are complete. Technicians are now preparing the cable.
Update (20/04/2026 @ 16:48):
Vumatel Technicians have localized the fault and are evaluating the repair needed. . More updates to follow.
Update: 20/04/2026 15:58
Vumatel teams are digging to find the back end of the ducts.
Material is being sourced to start with repairs
Update: 20/04/2026 14:19
Vumatel technicians are on site localising the fault
Update: 20/04/2026 12:29
#IllovoNorth#Durban #Vumatel #Outage
