Vumatel is currently experiencing the following issue:
Start Date & Time: 16/04/2026 @ 11:26
Affected Area/s: Illovo North - 17904 , Umlazi- 13373
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (17/04/2026 08:07):
Vumatel confirmed that this outage was resolved on 16/04/2026 18:15. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (16/04/2026 @ 15:26):
Vumatel confirmed that this outage was resolved on 16/04/2026 @ 15:26. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (16/04/2026 @ 13:36):
Civil teams are onsite digging to expose the ducts so they and have slack to splice.
Update (16/04/2026 @ 12:54):
Vumatel Teams are awaiting civil teams to dig and expose the ducts so they and have slack to splice
Update (16/04/2026 @ 11:44):
Vendor technicians are on route to investigate
Update (16/04/2026 @ 11:40):
Vumatel technicians have been notified of the possible outage.
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