Vumatel is currently experiencing the following issue:
Start Date & Time: 01/05/2026 @ 15:19
Affected Areas: DFA Prospecton, Illovo North - 17904, Umlazi- 13373
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (01/05/2026 @ 23:16):
Vumatel confirmed that this outage was resolved on 01/05/2026 @ 23:16. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (01/05/2026 @ 20:05):
Repairs on hold as the equipment needed for resolution is being sourced. Team will continue with repairs tomorrow morning.
Update (01/05/2026 @ 18:22):
Vendor technicians are still onsite localizing.
Update (01/05/2026 @ 17:18):
Vendor technicians are onsite localizing
Update (01/05/2026 @ 16:52):
Vumatel is actively engaging with the fibre provider on the fault and will share progress updates as soon as possible.
Update (01/05/2026 @16:04):
Vendor technicians have been dispatched, ETA 40min
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