Gugulethu

Octotel is currently experiencing the following issue:

Start Date & Time: 16-10-2024 @ 12:04
Affected Area: Gugulethu
Impact: Customers may experience no connectivity.

Update (17/10/2024 @ 16:07):
Octotel confirmed that this outage was resolved on 17/10/2024 @ 16:07. Please restart your devices and contact our Support Team should you still experience connection issues.


Update (17/10/2024 @ 14:16):
Octotel
engineers are still in progress with the fibre repairs to restore connectivity
to those affected customers.
ETR
for complete restoration: +-2 hours.

Update (17/10/2024 @ 10:47):
Octotel
engineers are still in progress with the fibre repairs to restore connectivity
to those affected customers.
ETR
for complete restoration: +-4 hours

Update (17/10/2024 @ 08:34):
Octotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers.
ETR for complete restoration: to be confirmed.

Update (16/10/2024 @ 17:10):
Octotel engineers has successfully completed the civil works on-site. However, due to safety concerns and the current volatility in the area, we will need to defer the fibre repairs until tomorrow morning at 8am to ensure the well-being of our teams. More updates to follow.

#Gugulethu #Octotel #Outage