Gugulethu

Octotel is currently experiencing the following issue:  

Start Date & Time: 31/08/2026 07:19

Affected Area:  Gugulethu, Nyanga 

Impact: Customers may experience no connectivity. 

Affected roads are listed below:

• Great Dutch Street
• Amplankeni Crescent
• Terminus Road
• Steve Karnovertz Street
• B Longo Road
• J Makateng Road
• G Ntamo Street
• Z Memani Road
• L Yeko Close
• J Galweni Street
• Ntlangano Crescent
• Sombo Street
• Mapasa Street
• Zolile Geld Road
• Mathambiso Road
• Temba Khondlo
• John Konile Street
• Ny 103 Street
• Ny 102 Street
• Gladys Mgudlandlu Street
• Vukukhanye Street
• Ny 78 Street
• Elijah Loza Street
• West Dakuse Street
• E Mjodo Street
• Tritonia Road
• Kolanisi Street
• Kraal Road
• Miller Street
• Jacob Street
• A Jacobs Street
• Maplangeni Street
• Ny 7 Street
• M Mbewana Street
• Ny 101 Street
• Ny 100 Street
• Mcnaght Kwanini Street
• L Dike Street
• Samuel Langa Street
• Siwa Street
• Sthandathu Mjanyana
• South Saba Crescent
• Ny 3A Street
• Ny 38 Street
• Vuyani Maphuza Street
• Fenqe Street
• Gillian Close
• Ny 99 Street
• Emdeni Street
• Ben Zantsi Street
• Ny 21 Street
• Noude Street
• Jan Van Eck Road
• Lee Bozalek Road
• Gugulethu Seven Street
• Sikhululekile Street
• Ny 77 Street
• Thembalethu Street
• Ny 3 North Street
• E Hewu Street
• S Saba Street
• Ngxatha Street
• Mzamka Street
• Ernie Batt Crescent
• Mpumelelo Rwarwa Road
• Cubungu Street
• Tsamana Street
• Mampi Close
• Wiseman Setheni Street
• Mbambo Street
• Gilbert Naphakade Street
• Nontobeko Steleki Street
• Naude Street

Octotel technicians are currently investigating. There is no ETR at the moment.

Update (31/08/2026 @ 17:00):

Octotel engineers have completed the fibre repair works. Please have those customers still offline reboot their ont and routers and retest the connection.

Update (31/08/2026 @ 16:23):

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

Update (31/08/2026 @ 15:16):

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

Update (31/08/2026 @ 14:00):

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: +-4 hours

Update (31/08/2026 @ 12:14):

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: +-5 hours

Update (31/08/2026 @ 11:12):

Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: to be confirmed.

Update (31/08/2026 @ 10:00): 

Octotel's engineers are currently still on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

Update (31/08/2026 @ 08:58):  

Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

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