Gugulethu

Octotel is currently experiencing the following issue:  

Start Date & Time: 02/04/2026 @ 07:58 

Affected Area: Eureka, Elsies River, Uitsig and Parow area  

Impact: Customers may experience no connectivity. 

Affected roads are listed below:

• Saddle St,
• Bolster Close
• Thebus Way
• Thebes Road
• 40th Street
• Bolt Street
• Eureka St
• Jacaranda Ave
• Salvia Cl
• Saffraan Cl
• Shasta Cl,
• Serruria Close
• 47th St
• 42nd Ave
• Fabriek Street
• Hardy Close
• Achilles Way
• Adonis Close
• Athena Ave
• Delphi Road
• Midas Court
• Hermes
• Anvil Cl,
• Arnold Street
• Canterbury Street
• Fairview Street
• Zeus Close
• Gimlet Close
• Plato Road
• DIBBER PLACE

Octotel technicians are currently investigating. There is no ETR at the moment. 

Update (02/04/2026 @13:21):

Octotel confirmed that this outage was resolved on 02/04/2026 @13:21. Please restart your devices and contact our Support Team should you still experience connection issues 

Update (02/04/2026 @12:00):

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. 

Certain customer connections have been restored. ETR for complete restoration: +-2 hours

Update (02/04/2026 @ 10:45):

Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: ± 3 Hours

#Gugulethu #Octotel#Outage