Octotel is currently experiencing the following issue:
Start Date & Time: 11/03/2026 @ 07:27
Affected Area: Gugulethu
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (11/03/2026 @ 13:39):
Octotel confirmed that this outage was resolved on 11/03/2026 @ 13:39. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (11/03/2026 @ 11:56):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
Update (11/03/2026 @ 10:38):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: ± 7 Hours
Update (11/03/2026 @ 09:29):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
Affected roads are listed below:
#Gugulethu #Octotel #Outage
