There was a problem loading the comments.

Grassy Park & Retreat Zone 5 - INC-000018820

Support Portal  »  Fibre  »  Viewing Article

  Print

Vumatel is currently experiencing the following issue:

 

Start Date & Time: 28/06/2025 09:26

Affected Area/s: Grassy Park & Retreat Zone 5 - Cape Town

Impact: Customers may experience no connectivity.

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

 

Update (28/06/2025 19:28):

Vumatel confirmed that this outage was resolved on 28/06/2025 19:28. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

 

Update: 28/06/2025 17:10

Splicing in progress: Splicing F169 - 180 > Completed F181 - 192 > Completed F193 - 204 > Preparing F205 - 216 > Preparing  

 

Update: 28/06/2025 11:14

Technicians are preparing cables, slack is sorted.

 

Update: 2806/2025 11:00

Teams are on route to site.

 

#GrassyPark #RetreatZone5  #Vumatel #Outage


Share via

Related Articles

© Cool Ideas