Vumatel is currently experiencing the following issue:
Start Date & Time: 28/06/2025 09:26
Affected Area/s: Grassy Park & Retreat Zone 5 - Cape Town
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (28/06/2025 19:28):
Vumatel confirmed that this outage was resolved on 28/06/2025 19:28. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 28/06/2025 17:10
Splicing in progress: Splicing F169 - 180 > Completed F181 - 192 > Completed F193 - 204 > Preparing F205 - 216 > Preparing
Update: 28/06/2025 11:14
Technicians are preparing cables, slack is sorted.
Update: 2806/2025 11:00
Teams are on route to site.
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