Vumatel is currently experiencing the following issue:
Start Date & Time: 30/05/2025 08:35
Affected Area/s:Grassy Park & Retreat Zone 5, Cape Town
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (30/05/2025 @ 18:38):
Vumatel confirmed that this outage was resolved on 30/05/2025 @ 18:38. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 30/05/2025 15:27
Splicing in progress
F1 - 12 > Completed
F13 - 24 > Completed
F25 - 36 > Completed
F37 - 48 > Completed
F49 - 60 > Completed
F61 - 72 > Completed
F73 - 84 > Completed
F85 - 96 > Completed
F97 - 108 > Completed
F109 - 120 > Completed
Update: 30/05/2025 13:18
Civils onsite replacing the manhole
Update (30/05/2025 @ 11:38):
Technicians are preparing the joints for splicing . More updates to follow.
Update: 30/05/2025 11:01
Technicians are busy pulling slack for repairs. Further updates will be provided as soon as possible.
Update: 30/05/2025 09:26
Technicians have been notified of the outage and are currently investigating
#GrassyPark #RetreatZone5 #Vumatel #Outage
