Vumatel is currently experiencing the following issue:
Start Date & Time: 04/03/2025 @ 08:16
Affected Area/s: Grassy Park & Retreat Zone 4, 5 & 6
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Technicians confirmed that this outage was resolved. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (06/02/2025 @17:28)
Link has restored
Update (06/02/2025 @ 16:16):
Technicians are still working on the fallout. Further updates to follow when the technicians end for the day . More updates to follow.
Update (06/02/2025 @ 12:16):
Technicians are actively working on the fallout. Further updates will be provided at 16:00.
Update (06/02/2025 @ 09:21):
Technicians are back on site attending to the cases that remain down. We will provide another updated at 12:00 today.
Update (05/02/2025 @ 18:35):
The technicians have finished for the day. The teams will be back on site in the morning to attend to the fallout.
Update (05/02/2025 @ 16:02):
Technicians are still working on site.Lavendehill and Seawinds PREP 60% SPLICING 30%The next update will be provided when technicians finish for the day . More updates to follow.
Update (05/02/2025 @ 12:05):
The teams are actively working on site.
Update (05/02/2025 @ 08:16):
Technicians will be back on site at around 09:00 this morning. Progress update will be provided around 12:00.
Update (04/02/2025 @ 22:39):
Technicians have stopped for teh evening. Teams will be back on site tomorrow morning to continue.
Update (04/02/2025 @ 20:24):
Technicians are busy splicing the tenth tube. Further updates will be provided as soon as possible.
Update (04/02/2025 @ 19:08):
The manhole has been successfully replaced. Splicing work is ongoing, with four tubes completed so far.
Update (04/02/2025 @ 16:42):
Civils has arrived on site to replace the high-risk manhole . More updates to follow.
Update (04/02/2025 @ 13:54)
Technicians are busy collecting stock and pulling slack. Further updates will be provided when the technicians stop working on site for the day.
Update (04/02/2025 @ 13:53)
Technicians have localised the fault and are evaluating the repair needed.
Update (04/02/2025 @ 12:13)
Technicians are still busy localising the fault.
Update (04/02/2025 @ 11:02)
Technicians are still trying to isolate fault.
Update (04/02/2025 @ 09:56)
Technicians are on site localising the fault
Update (04/02/2025 @ 08:53)
Technicians are enroute to collect stock
#GrassyPark #RetreatZone5 #Vumatel #Outage
