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Grassy Park & Retreat Zone 5 - INC-000004760

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Vumatel is currently experiencing the following issue:

Start Date & Time: 03/12/2024 @12:50
Affected Area/s: Grassy Park & Retreat Zone 5
Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update (10/12/2024 13:23):
Vumatel confirmed that this outage was resolved on 06/12/2024 00:55. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

Update: 04/12/2024 20:03
Repairs deferred to tomorrow

Update: 04/12/2024 16:44
Prepping at LJ22 has begun

Update: 04/12/2024 14:03
Stock arrived onsite and work has commenced

Update: 04/12/2024 12:49
Additional stock is being collected as well as a new HH as the current one is not secure anymore

Update: 04/12/2024 11:07
Technicians found the hand hole open and the joint stolen

Update: 03/12/2024 19:36
Repairs deferred to tomorrow

Update: 03/12/2024 18:25
Remaining down services are being attended to

Update: 03/12/2024 18:25
Associated tickets are being tested to ensure no further work is required

Update: 03/12/2024 15:38
Technicians are preparing the joints for splicing

Update: 03/12/2024 14:48
Slack retrieved from lj23

Update: 03/12/2024 14:21
Slack pulled at LJ21.... Moving on to retrieve slack from LJ23

Update: 03/12/2024 14:00
Technicians are pulling slack LJ21

Update: 03/12/2024 12:50
Technicians notified of possible outage

#GrassyPark #RetreatZone5 #Vumatel #Outage

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