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Grassy Park & Retreat Zone 4 - INC-000004730

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Vumatel is currently experiencing the following issue:

Start Date & Time: 02/12/2024 09:23
Affected Area: Grassy Park & Retreat Zone 4
Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update (05/12/2024 07:38):
Vumatel confirmed that this outage was resolved on 04/12/2024 20:01. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

Update: 04/12/2024 09:14
Technicians are preparing the joints for splicing

Update: 04/12/2024 09:01
Technicians are on site localising the fault

Update: 03/12/2024 17:48
Repairs deferred to tomorrow

Update: 03/12/2024 17:38
Remaining down services are being attended to

Update: 03/12/2024 17:36
Associated tickets are being tested to ensure no further work is required
Update: 03/12/2024 15:35
Splicing has started

Update: 03/12/2024 09:49
Civils team on site buy removing the temp fix

Update: 02/12/2024 18:14
Repairs deferred to tomorrow

Update: 02/12/2024 16:38
Civils team on site trying to locate the blackage 

Update: 02/12/2024 13:28
Unable to pull slack awaiting floating team to assist

Update: 02/12/2024 11:12
Technicians are on site localising the fault

Update: 02/12/2024 10:12
Technicians have been dispatched to localise fault

Update: 02/12/2024 10:10
Technicians notified of possible outage

#GrassyPark #RetreatZone4 #Vumatel#Outage

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