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Grassy Park & Retreat Zone 4 - INC-000004106

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Vumatel is currently experiencing the following issue:

Start Date & Time: 05-11-2024 @ 21:33
Affected Area: Grassy Park & Retreat Zone 4
Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update (11/11/2024 16:53):
Vumatel confirmed that this outage was resolved on 06/11/2024 20:53. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

Update (06/11/2024 @ 16:04):
Slack issue sorted... Splicing started. More updates to follow.

Update (06/11/2024 @ 14:12):
Civils arrived on site assisting with the slack.... Prepping of the other cables started.. More updates to follow
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Update (06/11/2024 @ 12:54):
Awaiting civil team to arrive. Techs have pulled slack, need assistance from civils waiting on them to arrive so the last of the slack can be pulled and pr. More updates to follow.



#GrassyPark #RetreatZone4 #Vumatel#Outage

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