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Grassy Park & Retreat Zone 4 - INC-000004090

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Vumatel is currently experiencing the following issue:

Start Date & Time: 05-11-2024 @ 09:13
Affected Area: Grassy Park & Retreat Zone 4
Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update (11/11/2024 15:59):
Vumatel confirmed that this outage was resolved on 05/11/2024 17:48. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

Update: 05/11/2024 12:50
Splicing has started

Update: 05/11/2024 11:49
Prepping completed. Splicing to start soon.

Update: 05/11/2024 10:52
Technicians are pulling slack

Update: 05/11/2024 10:19
Technicians are on site localising the fault

Update: 05/11/2024 09:52
Tech on site found link cable cut at GPZ4-AG5-LJ05

Update: 05/11/2024 09:08
Technicians have been dispatched to localise fault

Update: 05/11/2024 08:55
Technicians notified of possible outage

#GrassyPark  #RetreatZone4 #Vumatel#Outage

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