Vumatel is currently experiencing the following issue:
Start Date & Time: 10/09/2026 @ 08:55
Affected Area/s: Grassy Park & Retreat Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (15/09/2026 08:37):
Vumatel confirmed that this outage was resolved on 10/09/2026 17:55. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (10/09/2026 @ 13:39):
Vumatel has advised that Splicing has started
Update (10/09/2026 @ 11:53):
Vumatel has advised that they are awaiting the civil team to arrive
Update (10/09/2026 @ 10:32):
Vumatel Technicians are pulling slack
Update (10/09/2026 @ 09:05):
Vumatel Technicians are on site localising the fault
Update (10/09/2026 @ 08:41):
Vumatel Technicians ETA 30mins
#GrassyPark&RetreatZone1 #Vumatel #Outage