Octotel is currently experiencing the following issue:
Start Date & Time: 28/02/2026 @17:40
Affected Area/s: Grabouw
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (01/03/2026 @12:14):
Octotel confirmed that this outage was resolved on 01/03/2026 @12:14. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (28/02/2026 @23:02):
Octotel confirmed that their partner provider technicians are currently splicing to restore services.
Update (28/02/2026 @21:46):
Octotel confirmed that their partner provider technicians continue to work on repairs. The next update will be shared by 11pm.
Update (28/02/2026 @20:45):
Octotel confirmed that their partner provider technicians have identified a fibre break and currently preparing to float new cable and currently preparing to float new cable
#Grabouw #Octotel #Outage
