Octotel is currently experiencing the following issue:
Start Date & Time: 22/05/2025 @ 15:28
Affected Area/s: Grabouw
Impact: Customers may experience noconnectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (22/05/2025 23:12):
Octotel confirmed that this outage was resolved on 22/05/2025 23:12. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 22/05/2025 09:59
We are observing services have restored however technicians continue to work on the fault. Services are at risk until repairs are completed.
No ETR is available at present
Update: 22/05/2025 18:34
Partner provider engineers have identified a fibre break. Technicians are preparing to localize the point of failure.
Update: 22/05/2025 17:47
Partner provider engineers continue to work on restoring services at the Grabouw Node.
#Grabouw #Octotel #Outage
