Octotel is currently experiencing the following issue:
Start Date & Time: 02/02/2026 @ 20:01
Affected Area/s:Grabouw
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (04/02/2026 @ 07:51):
Octotel confirmed that this outage was resolved on 04/02/2026 @ 07:51. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (03/02/2026 16:07):
Octotel confirmed that this outage was resolved on 03/02/2026 07:10. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (03/02/2026 @ 07:10):
We are observing services for Grabouw have restored at the moment.Engineers are monitoring for stability.More updates to follow.
#Grabouw #Octotel #Outage