Octotel is currently experiencing the following issue:
Start Date & Time: 04/02/2026 @04:59
Affected Area/s: Grabouw
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (05/03/2026 12:27):
Octotel confirmed that this outage was resolved on 04/03/2026 20:12. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (04/03/2026 @ 20:12):
Octotel is observing services for Grabouw have restored and are testing stable.
Update (04/03/2026 @ 18:36):
We are observing services for Grabouw has restored.
Octotel engineers are monitoring for stability.
Update (04/03/2026 @ 18:06):
Partner provider technicians are currently at the point of failure working on cable repairs.
Update (04/03/2026 @ 17:15):
Octotel technicians continue to work on cable repairs
Update: 04/03/2026 @16:16
Octotel Technicians have localized the point of failure and currently preparing for cable repairs.
No ETR is available as yet.
Update: 04/03/2026 @15:04
Octotel Technicians have identified an additional fault and are currently localising. Teams are also currently investigating other options to restore services.
Update: 04/03/2026 @14:12
Services have not restored following initial investigation. Octotel teams are currently re-investigating.
Update: 04/03/2026 @12:16
Octotel technicians have identified a potential fault and are currently en route to the point of failure for further investigation. No ETA currently available
Update: 04/03/2026 @11:18
Octotel technicians continue to investigate at site. Currently no ETR available
Update: 04/03/2026 10:03
Octotel is continuing to work on a fix for this incident.
Update: 04/03/2026 08:57
Octotel technicians are currently testing at site.
Update: 04/03/2026 08:11
Octotel technicians are anticipated to have arrived at site to conduct further testing.
Update: 04/03/2026 07:02
Octotel technicians remain en route to the remote site to conduct further investigations
Update: 04/03/2026 06:06
Partner provider engineers are observing a link failure and have dispatched Octotel technicians to investigate further.
#Grabouw #Octotel #Outage
