Octotel is currently experiencing the following issue:
Start Date & Time: 31/01/2026 @ 08:53
Affected Area/s: Grabouw
Affected Roads below:
Adam Street
Basil Street
Bay Road
Bay Way
Bos Street
Caraway Street
Caraway Street East
Caraway Street West
Dill Street
Eve Street
Golden Delicious Street
Granny Smith Road
Granny Smith Street
Granny Smith West Street
Handskop Road
Handskop Way
Krom Street
Loop Street
Mint Close
Mint Crescent
Mint Street
Mint Way
Nutmeg Street
Ou Kaapse Road
Ou Kaapse Way
Park Street
Pine Street
Rosemary Street
Sage Street
Savory Street
Short Street
Starking Avenue
Steenbras Street
Thyme Street
Vansteer Road
Voorbrand Road
Voorbrand Way
Voorbhandweg
Wemmershoek Road
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Octotel confirmed that this outage was resolved on 31/01/2026 15:56. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (31/01/2026 @ 14:58):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
ETR for complete restoration: +- 1 hour
Update (31/01/2026 @ 13:14):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: ±3hrs
Update (31/01/2026 @ 12:15):
Octotel's engineers are currently on-site, assessing the damage across the fibre infrastructure. Once all the damage is pinpointed, we'll provide an estimated ETR for the full restoration process.
Update (31/01/2026 @ 09:52):
Octotel's engineers are currently on-site, assessing the damage across the fibre infrastructure. Once all the damage is pinpointed, we'll provide an estimated ETR for the full restoration process.
#Grabouw #Octotel #Outage
