Octotel is currently experiencing the following issue:
Start Date & Time: 12/05/2025 @ 15:01
Affected Area: Grabouw
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (12/05/2025 @18:54):
Partner provider engineers have located the point of failure and preparing for cable repairs.
Update (12/05/2025 @18:11):
Partner provider engineers identified a fibre break. Techs have been dispatched to conduct further testing to locate the point of failure
#Grabouw #Octotel #Outage
Octotel confirmed that this outage was resolved on 13/05/2025 @ 06:50. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
