Octotel is currently experiencing the following issue:
Start Date & Time: 20/11/2025 @ 15:13
Affected Area/s: George, Kleinbrak, Sedgefield.
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (21/11/2025 @ 06:30):
Octotel confirmed that this outage was resolved on 21/11/2025 @ 06:30. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (20/11/2025 @ 17:45):
We are observing services have restored at the moment.
Octotel engineers are monitoring for stability.
Update (20/11/2025 @ 17:08):
Civils and floating teams have arrived on site and have started repair work.
ETR provided is ~6pm.
Update (20/11/2025 @ 16:52):
Octottel technicians have located the source of the break.
Civils and floating teams are en route. No ETA/ETR is available as yet.
#Strand #Eden #Octotel #Outage
