Octotel is currently experiencing the following issue:
Start Date & Time: 12/08/2026 @ 07:32
Affected Area: George
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (12/08/2026 18:14):
Octotel confirmed that this outage was resolved on 12/08/2026 13:50. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (12/08/2026 @13:21):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.
Update (12/08/2026 @12:21):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.
Further updates to follow as our team makes progress.
Update (12/08/2026 @11:20):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: ± 4 Hours.
Update (12/08/2026 @10:54):
Octotel's engineers are still on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, They'll provide an estimated ETR for the full restoration process.
Update (12/08/2026 @ 09:07):
Octotel's engineers are still on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
Update (12/08/2026 @ 07:55):
Affected road/s are listed below:
Apollo Street
Circular Drive
Circular Lane
George Street
Koppel Street
Lavender Close
Lavender Street
Parish Street
Saturnus Street
Setlaar Street
Setlaars Street
Settlers Street
Technicians are en route to site.
#George #Octotel #Outage
