Octotel is currently experiencing the following issue:
Start Date & Time: 19/06/2026 @ 10:11
Affected Area: George
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (19/06/2026 @17:41):
Octotel confirmed that this outage was resolved on 19/06/2026 @17:41. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (19/06/2026 @ 16:01):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers. ETR for complete restoration: +2 hours. Further updates to follow as our team makes progress
Update (19/06/2026 @ 12:27):
Octotel's engineers are still currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
Update (19/06/2026 @ 11:23):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
Kindly await further updates.
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