Octotel is currently experiencing the following issue:
Start Date & Time: 26/01/2026 @ 09:34
Affected Area/s: George
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Affected roads are listed below:
Aaron Crescent
Bougainvillea Drive
Bougainvillea Street
Bromelia Close
Bromelia Street
Camelia Avenue
Camelia Crescent
Carnation Street
Crossandra Street
Croton Close
Crotonslot
Daffodil Street
Diederik Close
Dikkop Street
Garnaalblom Street
Geranium Close
Hammerkop Crescent
Hammerkop Singel
Heather Street
Hibiscus Street
Houtkapper Street
Japonica Street
Kanfer Street
Klokkiesblom Street
Koestertjie Close
Lammervanger Close
Langtoon Close
Maranta Close
Mission Road
Mission Street
North Street
Oleander Close
Passiebloem Close
Petunia Street
Pikkewyn Crescent
Plane Street
Primrose Crescent
Primrose Street
Protea Road
Reier Street
Seemeeu Street
Sewejaartjie Close
Sierrisie Drive
Sierrisie Street
Soetdoring Close
Swawel Street
Tarentaal Street
Truter Street
Valk Crescent
Valksingel
Violet Close
Voelnesvaring Close
Voelnesvaring Drive
Waterlelieblom Close
Update (27/01/2026 @ 07:52):
Octotel confirmed that this outage was resolved on 27/01/2026 @ 07:52. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (26/01/2026 @19:14):
Octotel engineers implemented a temporary fix , however due to extensive damage to their infrastructure in multiple locations, they will be conducting emergency remedial maintenance. This work will impact connectivity for some of our customers connected to the George Node.
Please see maintenance information below:
Planned Start Date/Time: 27/01/2026 00:00 AM SAST
Planned End Date/Time: 27/01/2026 05:00 AM SAST
Update (26/01/2026 @15:52):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
Update (26/01/2026 @13:50):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
ETR for complete restoration: ±2 hours
Update (26/01/2026 @12:36):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: ±3hrs
Update (26/01/2026 @11:46):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, they'll provide an estimated ETR for the full restoration process.
#George #Octotel #Outage
