Octotel is currently experiencing the following issue:
Start Date & Time: 07/10/2025 @ 07:49
Affected Area/s: George
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update 07/10/2025 @ 15:04
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
Update (07/10/2025 @ 10:11):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: ±2.5hrs
Update (07/10/2025 @ 09:15):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
Update (07/10/2025 @ 08:15):
Affected roads are listed below:
bacela street
bob street
botoman close
dingiswayo street
gongo street
liwani street
lusaka street
mahe street
masoma close
mavukwana close
mkuma street
mnkelo street
mpengezi street
mqondeki crescent
mqondeki close
ncamanza street
ngcakani road
ntambanane close
ntambanane street
piterson street
qhawa street
sandile norhawana street
silindile close
tyhaliti close
xiphu street
#George #Octotel #Outage
