Octotel is currently experiencing the following issue:
Start Date & Time: 14/05/2025 @ 07:37
Affected Area/s: George
Impact: Customers may experience no connectivity.
Affected areas are listed below:
Ballotsview
Parkdene
Conville
Pacaltsdorp
Sea View
Update (14/05/2025 @ 13:24):
Octotel confirmed that this outage was resolved on 14/05/2025 @ 13:24 Please restart your devices and contact our Support Team should you still experience connection issues.
Update (14/05/2025 @ 12:18):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.ETR for complete restoration: ±2 Hours.
Update (14/05/2025 @ 08:30):
Octotel Engineers have located the point of the break and have commenced with the fibre repairs to restore connectivity to the affected customers. ETR for complete restoration ±6 hours
#George #Octotel #Outage
