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Octotel is currently experiencing the following issue: 

 

Start Date & Time: 03/04/2025 @13:05 

Affected Area/s: George   

Impact: Customers may experience no connectivity. 

 

Octotel technicians are currently investigating. There is no ETR at the moment.

 

Update (03/04/2025 @ 19:01):

Octotel  confirmed that this outage was resolved on 03/04/2025 @ 19:01. Please restart your devices and contact our Support Team should you still experience connection issues.

 

Update (03/04/2025 @ 15:51):

Octotel Engineers have located the point of the break and have commenced with the fibre repairs to restore connectivity to the affected customers. ETR for complete restoration 3 Hours

 

Update (03/04/2025 @ 15:04):

Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

 

Affected roads are listed below:

Reuben Crescent

Sarah Crescent

Genesis Street

Ishmael Street

Eva Crescent

Rebecca Crescent

Rosedale Main

Jacob Street

Beach Road

Able Street

Cane Road

Joseph Crescent  

 

#George #Octotel #Outage 


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