Octotel is currently experiencing the following issue:
Start Date & Time: 03/04/2025 @13:05
Affected Area/s: George
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (03/04/2025 @ 19:01):
Octotel confirmed that this outage was resolved on 03/04/2025 @ 19:01. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (03/04/2025 @ 15:51):
Octotel Engineers have located the point of the break and have commenced with the fibre repairs to restore connectivity to the affected customers. ETR for complete restoration 3 Hours
Update (03/04/2025 @ 15:04):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
Affected roads are listed below:
Reuben Crescent
Sarah Crescent
Genesis Street
Ishmael Street
Eva Crescent
Rebecca Crescent
Rosedale Main
Jacob Street
Beach Road
Able Street
Cane Road
Joseph Crescent
#George #Octotel #Outage