George

Octotel is currently experiencing the following issue:

Start Date & Time: 06/01/2025@ 14:45
Affected Area/s: George and Garden Route

Impact: Customers may experience no connectivity.

Octotel technicians are currently investigating. There is no ETR at the moment.

Octotel confirmed that this outage was resolved on 06/01/2025 @18:01. Please restart your devices and contact our Support Team should you still experience connection issues.

Update (06/01/2025 @ 16:28):

Octotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers.Further updates to follow as our team makes progress


Update (06/01/2025 @ 15:33):
Octotel engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, we'll provide an ETR for the full restoration process. More updates to follow.



#George #Octotel #Outage