OpenFibre is currently experiencing the following issue:
Start Date & Time: 18/05/2026 @ 13:23
Affected Area/s: Garden Walk Mall
Impact: Customers may experience no connectivity.
OpenFibre technicians are currently investigating. There is no ETR at the moment.
Update (18/05/2026 @ 14:31):
OpenFibre has confirmed all the services at Garden Walk Mall have been successfully restored. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (18/05/2026 @ 13:24):
OpenFibre have confirmed that our vendor team is en route to site with an ETA of 14:30. The team was delayed due various infrastructure in the area is that also being affected.
#GardenWalk #OpenFibre #Outage