Vumatel is currently experiencing the following issue:
Start Date & Time: 17/09/2025 09:55
Affected Area/s: Emalaheni Phase 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update: 17/06/2025 @19:24
Vumatel confirmed that this outage was resolved on 17/06/2025 @19:24. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 17/06/2025 @17:21
Vendor technicians are currently splicing the new cable
Update: 17/06/2025 @16:18
The vendor’s technicians still busy with the installation of a new cable. Further updates will be provided as the work progresses
Update: 17/06/2025 @14:44
The vendor’s technicians remain engaged in the installation of a new cable. Further updates will be provided as the work progresses.
Update: 17/06/2025 12:17
The vendor has confirmed that the backhaul link was damaged due to municipal activities. The existing cable has sustained multiple breaks. As a result, the team will proceed with floating a new cable.
Update: 17/06/2025 13:42
Vendor technicians are currently floating a new cable. Further updates will follow.
Update: 17/06/2025 11:06
Vendor technicians are onsite investigating the fault.
Update: 17/06/2025 09:55
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Technicians notified of possible outage
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#EmalaheniPhase1 #Vumatel #Outage
