Vumatel is currently experiencing the following issue:
Start Date & Time: 08/05/2025 @ 12:03
Affected Area/s: Emalaheni Phase 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (08/05/2025 @ 13:34):
Vumatel confirmed that this outage was resolved on 08/05/2025 @ 13:34. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (08/05/2025 @ 13:12):
Vendor Technicians are onsite busy with testing,more updates to follow
Update (08/05/2025 @ 12:11):
We are seeing that the client Port is down on the interface in BAWRC-5171-01. We have a DFA Maintenance Team assigned and notified to investigate the last mile -XFA13-0000103. ETA will be shared.
#EmalaheniPhase1 #Vumatel #Outage