Vumatel is currently experiencing the following issue:
Start Date & Time: 10/02/2026 @ 13:47
Affected Area/s: Emalaheni Phase 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Vumatel confirmed that this outage was resolved on 10/02/2026 @ 17:04 Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 10/02/2026 @ 15:35
Vendor technicians are on site' Localizing fault:
Tested at Aggr retail city
Fiber diss at 5.5km
Fd per label 13.8km
Team is going to locate the fault
Update: 10/02/2026 @ 16:16
Vumatel vendor tech has found the issue. fibre diss by the joint need to divert.mh 300683, route no M01P4. and 144f
Update: 10/02/2026 @ 15:04
Please note current ETA as per Vumatel 16:26'
Update: 10/02/2026 @ 14:52
Maintenance has been dispatched to investigate the last-mile fibre. ETA to be confirmed.
Update: 10/02/2026 @ 13:33
Vumatel Vendor technicians are busy localizing the disconnection
#EmalaheniPhase1 #Vumatel #Outage
