Open fibre is currently experiencing the following issue:
Start Date & Time: 25/08/2025 @ 10:53
Affected Area/s: Dihlabeng Mall
Impact: Customers may experience no connectivity.
Open fibre technicians are currently investigating. There is no ETR at the moment.
Update (04/09/2025 10:48):
Please restart your devices and contact our Support Team should you still experience connection issues.
Update 29/08/2025 @ 15:00
As part of the long-term solution, a backhaul upgrade has been initiated. The upstream provider has confirmed that the first phase of the upgrade will commence with the enhancement of their high site on Monday. Following this, they will coordinate with us regarding the next phase, which involves upgrading the equipment at the mall. We will update you once the timeline for this upgrade has been communicated
#DihlabengMal #OpenFibre #Outage