Open fibre is currently experiencing the following issue:
Start Date & Time: 12/09/2025 @ 10:33
Affected Area/s: Dihlabeng Mall
Impact: Customers may experience no connectivity.
Open fibre technicians are currently investigating. There is no ETR at the moment.
Update: 12/09/2025 @ 10:33
As part of the long-term solution, a backhaul upgrade has been initiated. As part of the long-term solution, a backhaul upgrade has been initiated. The upstream provider has completed the survey on their high site, and the next step is to replace the equipment
at the high site. This is expected to take 2 to 8 weeks to complete, and the upstream provider is actively working to get this finalised as soon as possible. Once the on-site equipment has been replaced, the upstream provider will communicate timelines for
when the soft upgrade will take place.
#DihlabengMal #OpenFibre #Outage
