Open Fibre is currently experiencing the following issue:
Start Date & Time: 13/05/2025 @ 10:51
Affected Area/s: Dihlabeng Mall
Impact: Customers may experience no connectivity.
Open Fibre technicians are currently investigating. There is no ETR at the moment.
Update (13/05/2025 @ 13:51):
Open Fibre confirmed that this outage was resolved on 13/05/2025 @ 13:51. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (13/05/2025 @ 12:06)
Please be advised that the NetOps engineer is currently onsite at Teraco, where it has been confirmed that the CSW-02 chassis is damaged. A second technician is en route to the site with a replacement chassis. We will provide further updates as the situation progresses.
#DihlabengMall #OpenFibre #Outage
