Vumatel is currently experiencing the following issue:
Start Date & Time: 14/04/2026 @ 15:08
Affected Area/s: Umlazi, Illovo North
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Vumatel confirmed that this outage was resolved on 14/04/2026 @ 22:57. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (14/04/2026 @ 21:53):
Duct located. Preparations underway.
Update (14/04/2026 @ 21:10):
Cable break identified. Vumatel civil team on site, locating damaged ducts.
Update (14/04/2026 @ 18:23):
Vendor Engineers are on-site localising
Update (14/04/2026 @ 16:58):
Vendor technicians have been dispatched to localise fault.
Update (14/04/2026 @ 16:27):
Vumatel Engineer notified to investigate
#IllovoNorthZone02 #Durban #Vumatel #Outage
