Vumatel is currently experiencing the following issue:
Start Date & Time: 11/06/2025 @ 05:54
Affected Area/s: Cosmo City Ext 2
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (11/06/2025 @13:32):
Vumatel confirmed that this outage was resolved on 11/06/2025 @13:32. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (11/06/2025 @ 12:03):
Vendor technicians will recover and reposition the affected cables, remove the existing straight joints at the previous fault location, and splice the newly laid cables accordingly.
Progress updates will be provided throughout the repair process.
Update (11/06/2025 @ 10:58):
Technicians are onsite investigating the scope of work needed to restore connectivity. Total ETR: 7.5 Hours
Update (11/06/2025 @ 08:12):
Please note Vendor technicians have discovered a cable break onsite affecting connectivity, updates will be provided soon.
#CosmoCityExt2 #Vumatel #Outage
