GAIA is currently experiencing the following issue:
Start Date & Time: 23/02/2026 @ 11:56
Affected Area/s: Brentwood, Cosmo City, & Cosmo Creek
Impact: Customers may experience no connectivity.
GAIA technicians are currently investigating. There is no ETR at the moment.
Update (25/02/2026 @ 07:19):
GAIA confirmed that this outage was resolved on 25/02/2026 @ 07:19. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (24/02/2026 @19:17):
Repairs are still in progress. No ETA. Updates to follow
Update (24/02/2026 @12:24):
Repairs are still in progress. No ETA. Updates to follow
Update (24/02/2026 @ 09:37):
Repairs are in progress. No ETR. Updates to follow.
Update (23/02/2026 @18:26):
Fibre break has been located. A GAIA civil team is scheduled to attend to the site for repairs.
Update (23/02/2026 @15:24):
GAIA Technicians are currently investigating onsite. More updates to follow.
Update (23/02/2026 @13:50):
GAIA Technicians have been dispatched onsite.No ETA. Updates to follow.
#Brentwood #CosmoCity #CosmoCreek #GAIA #Outage