Vumatel is currently experiencing the following issue:
Start Date & Time: 24/11/2025 15:48
Affected Area/s: Cosmo City Ext 6
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (25/11/2025 @ 07:06):
Vumatel confirmed that this outage was resolved on 25/11/2025 @ 01:27. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (24/11/2025 @ 23:01):
Splicing still in progress 1st joint done 2nd joint splicing at 20%
Update (24/11/2025 @ 21:11):
Splicing in progress
Joint 1 Splicing at 50%
Joint 2 Prepping on hold due to rain.
Update (24/11/2025 @ 20:24):
Vumatel technicians have started with splicing.
Update (24/11/2025 @19:01):
Vumatel technicians are busy with prepping.
Update (24/11/2025 @18:16):
Awaiting civil team to arrive with cable
Update (24/11/2025 @18:08):
Vumatel technicians are awaiting civil team to arrive with the cable needed for repairs
Update (24/11/2025 @17:15):
Vumatel technicians collecting stock.
#CosmoCity #Vumatel #Outage
