Update Sat 2020/11/07 12:00: We confirmed that the below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket
here.
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We are currently experiencing intermittent to no connectivity with our clients in the Western Cape region spanning multiple fibre providers:Date: Sat 2020/11/07 09:00
Area/s: Western Cape region
Impact: Cool Ideas customers will experience intermittent to no connectivity
There is currently no ETR as we are currently investigating.
