Update 02/04/2020 @ 09:10: Cool Ideas can confirm that the below maintenance has been resolved.
If you are still experiencing issues with your connection,
please be sure to log this with our Cool Support Desk on 010-593-2665
or log a ticket
here---
Cool Ideas can confirm the following emergency maintenance:
Start: 2/4/2020 @ 08:00
End: 2/4/2020 @ 09:00
Duration: 1 Hour
Fibre line providers impacted: Western Cape Customers on the following fibre network operators:
- Vumatel
- Mitchells Fibre
Impact: We are upgrading infrastructure at one of our data centres.
Downtime for customer should be only a couple of minutes as we connect up new hardware.
