Update 01/04/2020 @ 07:30: Cool Ideas can confirm that the below maintenance has been resolved.
If you are still experiencing issues with your connection,
please be sure to log this with our Cool Support Desk on 010-593-2665
or log a ticket here
Update 31/03/2020 @ 15:20: Cool Ideas can confirm that the below maintenance will take place at:
06:00 Wednesday, 1/4/2020
Update 31/03/2020 @ 09:00: Cool Ideas can confirm that the below maintenance was deferred.
We will confirm a time and date that this will be rescheduled to.
Cool Ideas can confirm the following emergency maintenance:
Start: 31/3/2020 @ 07:00
End: 31/3/2020 @ 08:00
Duration: 1 Hour
Fibre line providers impacted: Gauteng Customers on the following fibre network operators:
- Vumatel Aerial
Impact: We are upgrading infrastructure at one of our data centres in prep for the 1st of April 2020.
Downtime for customer should be only a couple of minutes as we connect up new hardware.